Recruiter at Volantis Technologies Pvt Ltd
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Executive - Customer Care (0-2 yrs)
- Handling & resolving customer queries on emails/Chat
- Escalate & follow up of for complaints/requests with concern team
- Maintain set standards/ script in handling the customer queries
- Adhere to all set targets (productivity, attendance, quality, error)
- Role involves working in shifts & rotational week off
- Need based out-calling to understand issues
- Knowledge onTelecom domain for Email, Social media, Chat process
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
