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13/11 Nasir Anjum
Owner at Domestic Cluster Enterprise

Views:44 Applications:9 Rec. Actions:Recruiter Actions:5

Executive - Customer Care (0-1 yrs)

Anywhere in India/Multiple Locations Job Code: 351759

- Product knowledge : Showing customers the benefits of the product and training other team members on the product

- Conflict resolution : Using conflict resolution skills to help customers who are confused or unable to use the product

- Customer experience : Influencing the customer experience of the organization

- Customer support executives should have strong communication skills, empathy, active listening, patience, responsibility, dependability, and leadership.

- Lead and manage a team of agents, communicate customer needs to stakeholders, and understand exactly how customers use your product or service

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