Owner at Domestic Cluster Enterprise
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Executive - Customer Care (0-1 yrs)
- A customer care executive's job is to be the primary point of contact for customers, providing support and resolving issues with a company's products or services.
- They are responsible for ensuring customer satisfaction and building a positive company image.
- Customer interactions : Respond to customer inquiries and requests via phone, email, live chat, or social media.
- Problem-solving : Resolve customer issues and provide solutions.
- Customer satisfaction : Conduct customer satisfaction surveys and form reports based on the results.
