-Job Title:- Customer care executive

-Company Name:- Startek

-Location:- Shivaji Nagar, Bangalore

-Work Mode:- Work from Office

-Qualification:- Any Graduate with 1 year of experience

-Language Skills:- Fluent in Hindi and English (Versant Level 4)

-Working Hours:- Rotational Shifts (8 am - 8 pm), 9 hours 45 minutes, 6 days a week

-Off Day:- Rotational off

-CTC:- Up to - 26,000 per month (salary bracket: - 19,000 - 26,000)

-Consultant Company:- Easy Hire

Job Description :

We are seeking a highly skilled and enthusiastic Customer Support Representative to join our team at Startek. As a Customer Support Representative, you will be responsible for providing exceptional customer service, resolving customer queries, and ensuring customer satisfaction.

-Key Responsibilities:-

- Handle customer inquiries and resolve issues via phone, email, or chat

- Provide accurate and timely information to customers

- Resolve customer complaints and concerns in a professional and courteous manner

- Meet and exceed customer satisfaction targets

- Collaborate with internal teams to resolve customer issues

- Maintain accurate records of customer interactions

Requirements :

- Any graduate with 1 year of experience in customer support

- Fluent in Hindi and English (Versant Level 4)

- Excellent communication and problem-solving skills

- Ability to work in rotational shifts

- Strong computer skills and familiarity with software applications

What We Offer :

- Competitive salary (up to - 26,000 per month)

- Opportunity to work with a leading customer support organization

- Professional growth and development opportunities

- Collaborative and supportive work environment