Executive - Customer Care (0-1 yrs)
Position Title: Customer care executive
Location: Mumbai
Working Mode: (On side)
Primary skills: Communication skills.
Qualification: Any
Roles and Responsibilities:
- Handling Calls and emails.
- Resolve customer complaints via phone, email, mail, or social media.
- Monitoring customer feedback websites.
- Handling queries raised on social media platforms.
- Daily tracking and follow-up of customer feedback reports.
- Handling customer queries on WhatsApp.
- Handling offline orders through different sources.
- Coordinate with internal teams to ensure proper customer service is being delivered.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
