Executive - CRM - Construction/Real Estate (3-8 yrs)
Qualification: Graduate / PG with 3 to 6 years of experience in CRM / Post-Sales in Construction or Real Estate Industry.
Job Description :
- Documentation / paperwork starting from the booking of an apartment till possession.
- Supporting the Sales & Marketing team for residential projects.
- Responsible for completion of after sales documentation.
- Incharge of handing over formalities and transactions of Properties to the buyers.
- Coordinate for registration and legal documentation for the sale agreements.
- To act as an interface between the Customers, Engineering and Sales department of the Company.
- Data entry in CRM / ERP.
- Preparing sales MIS and analysis.
- Generation of demand letters and collection of payments.
- Coordination with the Finance team for documentation of loans from Financial Institutions.
- To handle and resolve interim customer complaints and develop feedback procedure for complaints redressal.
- Managing a team of CRM executives.
Candidate profile :
- Good interpersonal & communication skills.
- Good Team Player
- Confidence and ability to interact with the engineering and sales department of the company & high profile clients.
- Self-motivated and result oriented, can work independently.
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