Contact Center Executive, Gurgaon, Job Code: U/DysCCE04Y56L/G

Please make sure candidate should qualify checklist written below :

Is the candidate presently working in a BPO ?

Is the candidate willing to work 6 days a week with rostered off ?

Does the candidate has very good communication skills ?

Exp. 0.0 - 4.0 Year(s)

Annual Fixed CTC Min : 5.0 Lacs Max: 6.0 Lacs

Qualification : Any Graduation, Any Post Graduation

Target Companies : BPO

Working days : 6

Main Responsibilities : 

- Working as part of our friendly, professional team, you- ll not only be helping callers but exceeding their expectations and creating customers for life.

- It's a fun, diverse and dynamic role that might see you ordering parts or booking engineers.

- But whatever the task, you will see it as an opportunity to deliver sales through excellent service.

- So you will also love getting to know about new Dyson technology, exciting customers and even securing a sale on the same call.

- Well all about innovation through ingenuity, so you- ll share our love of ideas and bringing them to life, whether that's by improving products or processes, to ensure we deliver for our customers.

Person Specification

- Prior Front facing Call Centre/In house contact centre experience

- Adept in customer interaction and exception handling

- Should have proper diction and command on English language

- Preferred - Candidates who have handled customer queries and complaints for products

- 0-4 yrs of work experience

- Able to work in a challenging environment

-  We- re looking for people who understand what it takes to deliver great customer service.

- If you- re motivated and have a positive approach, good people skills and want to learn more, we can teach you the rest.

- If you also enjoy working in a fast-paced environment, are results focused and are excited by the prospect of delivering sales

- This is an excellent opportunity to build invaluable experience with a household name and industry leader.

Shekhar
M 9620249496

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