Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Client Support - IT (1-5 yrs)
- Fantastic work culture
We are hiring for a company that offers cutting-edge software and web solutions for optical retail & wholesale businesses across the world.
The Job Key responsibilities areas :
- Resolving customer complaints brought to your attention.
- Possesses excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for the team.
- Data mining during your free time when there are no calls.
- Making outbound calls to customers to collect feedback and to get them on our social media platforms.
- Report to the Team Leader in a timely manner.
- Build healthy and positive relationships with customers so that they can refer more customers to our software.
Ideal Candidate Key Competencies :
- Minimum experience of 6 months in any stream
- Work from Office only
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