HR Recruiter at Acquiremindz Technology
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Executive - Client Relationship - Software Application (0-1 yrs)
Client Relationship Executive
Roles and Responsibilities :
Duties for the program manager will include a broad range of tasks such as :
- Walk through and train clients in software platform and provide education for all product features and process.
- Develop a deep knowledge of our support bundle and other solutions
- Partner with our customers to effectively resolve issues through phone live chat and emails
- Help customer to navigate through the application/tool
- Diagnose software issues and engage with our product and engineering team using established process
- Provide support our customer base to help them make most of our support suite
- Communicate thoughtful, personalized solutions to help customers to move forward and our business
- Collaborate with our internal team and account owners
- Identify new opportunities of our existing customers to make the most of our platforms and avoid roadblocks
- Show composure, zeal and flexibility to tackle case volumes and upcoming questions.
Required Skills and Experience :
- Organized, detail oriented, ability to work independently and with the team
- Excellent verbal and written communication skills
- 6 months-1 year experience preferably for software application.
- Full time graduation is mandatory.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
