We are having Openings for our client a Leading

Property Management company in Bangalore

Designation : Client Relationship Executive.

Experience: 6 months +

(freshers also considered)

Education: Any graduate/PUC/Diploma

CTC: up to 2.1 LPA

Location : Domlur, Bangalore

Requirements:

Highly developed sense of integrity and commitment to customer satisfaction.

Demonstrated passion for excellence with respect to treating and caring for customers.

Ability to communicate clearly and professionally, both verbally and in writing,

Has a pleasant, patient and friendly attitude.

Strong decision making and analytical abilities.

Strong detail orientation and communication/listening skills.

Willingness to work a flexible schedule and occasional overtime when needed.

Possess a strong work ethic and team player mentality.

Experience in a customer service or help desk capacity required. Some experience with multiline telephones, online ticketing systems, and personal computers helpful.

Responsibilities :

Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.

Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking.

Troubleshoot customer issues over the phone.

Use automated information systems to analyze the customers situation.

Maintain a balance between company policy and customer benefit in decision making.

Handles issues in the best interest of both customer and company.

Continuously evaluate and identify opportunities to drive process improvements that positively impact the customers experience.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.