Executive - Client Relationship (1-2 yrs)
Job Overview:
We are seeking a dynamic and proactive Client Relations Executive to join our team. The ideal candidate will excel in both written and verbal communication, possess strong email writing skills, be adept at crafting sales proposals, proficient in managing tasks for the Managing Director, and demonstrate exceptional proficiency in PowerPoint and MS Office. Additionally, the candidate will focus on building and maintaining client relationships by conducting meetings, providing post-meeting follow-ups, and acting as a key point of contact for client engagement.
Responsibilities:
Collaboration with the Founder:
- Work closely with the Founder to manage and nurture stakeholder relationships.
- Assist the Founder in preparing and delivering impactful sales pitches tailored to clients' needs.
- Support the Founder during high-profile meetings, ensuring discussions are effectively documented and actionable points are followed up.
Communication Excellence:
- Communicate effectively and professionally with clients.
- Ensure timely follow-ups with clients after initial meetings, taking ownership of discussions to drive them forward and facilitate smooth next steps.
- Draft and edit emails with clarity, professionalism, and attention to detail.
- Handle phone calls and correspondence promptly and professionally.
Sales Proposal Development:
- Prepare and deliver compelling sales proposals tailored to client needs.
- Collaborate with the sales team to understand client requirements and develop persuasive proposals.
Client Relationship Management:
- Conduct meetings with potential and existing clients to understand their requirements.
- Maintain strong relationships with clients by providing regular updates and following up after meetings.
- Act as the main point of contact for client queries, ensuring timely and effective responses.
- Foster long-term client engagement by addressing feedback and proactively identifying new opportunities.
Presentation Development:
- Create visually engaging and impactful presentations for meetings.
- Ensure presentations align with brand guidelines and convey information effectively.
MS Office Proficiency:
- Utilize advanced MS Office skills, including Word, Excel, and PowerPoint, to streamline processes.
- Develop templates, reports, and tools that enhance productivity and efficiency.
Qualifications:
- A Bachelor's degree is required.
- Proven experience in a Client Relations or similar role.
- Exceptional written and verbal communication skills.
- Strong interpersonal skills, with the ability to build rapport with high-net-worth individuals and diverse stakeholders.
- Expertise in crafting persuasive sales proposals and presentations.
- Advanced proficiency in MS Office applications, particularly PowerPoint.
- Excellent organizational and multitasking abilities, with a focus on prioritization and time management.
- Flexibility to travel for client meetings and events as needed.
Job Types: Full-time, Permanent
Location: Andheri, East, Mumbai (WFO)