Head - Business Development at ReYcruit Consultancy
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Executive - Client Delight/Services - FinTech (2-4 yrs)
Job description & experience :
- Minimum 2 years of experience in client support in fintech or wealth tech domain
- Experience in handling HNI clients is preferred.
- Possess excellent interpersonal as well as written and verbal communication skills.
- Basic understanding of equity markets with NISM Level 1 & 2 RIA certification.
Core responsibilities :
- Ensure client satisfaction & healthy NPS.
- Responding promptly to client inquiries.
- Communicating with client through various channels.
- Acknowledging and resolving client complaints including processing orders, forms, applications, and requests.
- Understanding of Savart's product and services.
- Keeping records of customer interactions, transactions, feedback, and complaints.
- Communicating and coordinating with colleagues as necessary
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
