Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Business Development - Visa & Immigration Services (1-3 yrs)
- Opportunity within a company with a solid track record of performance
- Work alongside & learn from best in class talent
- Our client is a Visa, Immigration, Work Abroad, and Study Abroad company since 25 years Head office is located in Bangalore. it's an ISO 9001-certified company.
The Job
You will be responsible for :
- Achieving monthly sales targets by identifying and developing new customers.
- Ensuring high levels of customer satisfaction as well as upsell and cross-sell potential within existing customers to maximize share of wallet.
- Coordinating pre-sales and post-sales follow-up.
- Achieving and exceeding weekly and monthly KPIs.
- Building strong and collaborative relationships with other internal stakeholders.
- Monitoring market trends and providing regular competitor feedback.
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- Identifying opportunities for new business development through following up on leads and conducting research on target clients.
- New business generation by meeting potential clients to understand their needs and providing relevant solutions.
- Managing the sales process to close new business opportunities.
- Building strong relationships with the existing portfolio of clients.
- Meeting and exceeding weekly and monthly activity and revenue targets.
Ideal Candidate
Skills Required :
- You have at least 1 year of experience ideally in Business Development (B2B), Customer Service, or Sales (B2C) within the Professional Services industry.
- You possess solid expertise in Direct Sales.
- Experience within would be a strong advantage.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You pay strong attention to detail and deliver work that is of a high standard
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