Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Business Development - Real Estate (0-5 yrs)
-Opportunity within a company with a solid track record of performance
-Work alongside & learn from best in class talent
-Opportunity to make a positive impact
Our client is the strategic partners & into Real Estate market from past 15 years existing with six branches and expanding. Our client's main aim is to provide and excel in Customer Satisfaction - Customer Loyalty and the service.
The Job
You will be responsible for :
- Developing and managing a portfolio of Key Accounts.
- Achieving monthly sales targets by identifying and developing new customers.
- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.
- Coordinating pre-sales and post-sales follow up.
- Achieving and exceeding weekly and monthly KPIs.
- Building strong and collaborative relationships with other internal stakeholders.
- Monitoring market trends and providing regular competitor feedback.
- Creating and executing CRM campaigns that improve onboarding and engagement and reduce churn.
- Using data analytics to generate insights into customer segments for use within business development and other CRM initiatives.
- Ensuring the correctness of customer data and manage any data cleansing activities.
- Continually testing and refining campaigns to gain insight and maximise usage and uptake.
- Providing support on any requests or issues pertaining to CRM.
Ideal Candidate
- You have at least 1 year experience within a B2B Sales / Account Executive or CRM Manager role, ideally within the Real Estate industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are highly goal driven and work well in fast paced environments
- You are a strong team player who can manage multiple stakeholders
- You are a strong networker & relationship builder
- You are willing to undertake 30-60% travel.