Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Business Development - Manufacturing Firm (3-8 yrs)
Business Development Executive
- Work alongside & learn from best in class talent
- A role that offers a breadth of learning opportunities
-Flexible working options
- We are hiring for the company to take care of sales exercise in the company.
- Follow up new enquiries, visit clients, understand projects - resources, operations, KPIs, and be able to prepare draft techno-commercial offers.
- This person should be from the Factory Operations industry and should have a prior experience in Sales.
The Job
You will be responsible for :
- Developing and managing a portfolio of Key Accounts.
- Achieving monthly sales targets by identifying and developing new customers.
- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximize share of wallet.
- Coordinating pre-sales and post-sales follow up.
- Achieving and exceeding weekly and monthly KPIs.
- Building strong and collaborative relationships with other internal stakeholders.
- Monitoring market trends and providing regular competitor feedback.
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- Identifying opportunities for new business development through following up on leads and conducting research on target clients.
- New business generation by meeting potential clients to understand needs and providing relevant solutions.
- Managing the sales process to close new business opportunities.
- Building strong relationships with the existing portfolio of clients.
- Meeting and exceeding weekly and monthly activity and revenue targets.
Ideal Candidate
Skills Required :
- You have at least 3 years experience within a Business Development/Account Manager (B2B), Sales (B2C) or Customer Service role, ideally within the Manufacturing industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong team player who can manage multiple stakeholders
- You are a self-starter and demonstrate a high level of resilience
- You are adaptable and thrive in changing environments
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