- Our Client is a team of creative geniuses that excel at going a step ahead and pushing the bar a bit higher to achieve extraordinary results. We revolutionize your digital existence. We define ourselves as a - Global Software Development Partner- to our clients. Our goal is to help you achieve what you dream of. With you, we share your vision and create a path for your business to not just succeed but also to surpass any goals that you have set.

The Job : 

Your Responsibilities will include :

- Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.

- Partnering with the sales team to ensure that new customers are onboarded successfully.

- Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.

- Ensuring a high level of customer renewals.

- Building strong product expertise and providing training & ongoing support as required.

- Providing feedback and advocacy on customer pain-points to internal teams.

- Developing and managing a portfolio of Key Accounts.

- Achieving monthly sales targets by identifying and developing new customers.

- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.

- Coordinating pre-sales and post-sales follow up.

- Achieving and exceeding weekly and monthly KPIs.

- Building strong and collaborative relationships with other internal stakeholders.

- Monitoring market trends and providing regular competitor feedback.

- Identifying opportunities for new business development through following up on leads and conducting research on target clients.

- New business generation by meeting potential clients to understand needs and providing relevant solutions.

- Managing the sales process to close new business opportunities.

- Building strong relationships with the existing portfolio of clients.

- Meeting and exceeding weekly and monthly activity and revenue targets.

- Sourcing new partners and executing exciting partnership solutions.

- Negotiating attractive partnership deals and ensuring mutually beneficial partnership terms that are in line with business objectives and strategy.

- Maintaining and deepening relationships with existing partners.

- Developing metrics to measure ROI from partnerships.

Ideal Candidate :
 
Skills Required :

- You have experience in selling mobile app and website solutions to clients and companies in North America.

- You have a demonstrable track record of achieving and exceeding sales targets whilst managing small and large enterprise accounts.

- You can build strong relationships at multiple levels and roles of both prospect/customer organizations, including level and internally across the business.

- Experience in value selling: developing a roadmap, business case, and ROI together with the customer.

- Ability to articulate the value of the digital solutions to prospects and customers and to leverage this to drive maximum revenue opportunity.

- The hands-on mentality to deliver business; always looking for creative ways to get things done or to tap into new market opportunities.

- You are a self-starter and persistent with a high energy level.

- You have a high level of integrity with an eye for detail.

- 2-4 years of sales experience in an IT-related consultative sales role.

- Experience in selling software and services solutions

- A degree in a relevant field.

- Fluent in English (verbal and written) and other languages is a plus in order to be able to effectively liaise with stakeholders in the region.

- You have at least 1 year experience within a Business Development/Account Manager (B2B) role, ideally within the IT Software industry.

- Experience within Multi-country Sales would be a strong advantage.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong team player who can manage multiple stakeholders

- You are adaptable and thrive in changing environments

- You are a strong networker & relationship builder

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