IT Sales JD

As an IT sales professional, you'll usually work with commercial clients, finding the right technological products to suit their business needs.

Once the sale of the product or service is completed, ongoing support is usually provided which may include technical help, such as solving faults or problems and advising on appropriate user training.

Responsibilities :

As an IT sales professional, you'll need to:

- Speak to customers, either face to face or over the phone

- Gain an understanding of customers' diverse and specific business needs and apply product knowledge to meet them

- Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and then documenting them

- Carry out cold-calling in order to create interest in products and services, generate new business leads and arrange meetings

- Identify and develop new business through networking and follow-up courtesy calls

- Prepare and deliver presentations and demonstrations of software to customers

- Market and promote a portfolio of products by writing and designing sales literature and attending industry events

- Develop effective sales plans using sales methodology

- Provide technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale

- Advise on software features and how they can be applied to assist in a variety of contexts such as accounting, manufacturing or other specialist areas

- Meet sales targets set by managers and contribute to team targets

- Network with existing customers in order to maintain links and promote additional products and upgrades

- Respond to tender documents, proposals, reports and supporting literature

- Manage workload in order to organise and prioritise daily and weekly goals

- Contribute to team or progress meetings to update and inform colleagues.

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