Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Business Development - Blockchain Solution (2-6 yrs)
-A role that offers a breadth of learning opportunities
-Fantastic work culture
-Attractive salary and benefits
Being a top blockchain solution provider, our client's focus is always on implementing the best blockchain-based solutions for your business to make your workflow efficient, your processes transparent and your barriers to progress at a minimal. Their aim is to help you in reaching your business goals swiftly. This is why their Blockchain Developers work hard to bring just the right solutions for your business and our Marketing Team would even work over time in order to help you crush your competition.
The Job
Your responsibilities will include:
- Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.
- Partnering with the sales team to ensure that new customers are onboarded successfully.
- Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.
- Ensuring a high level of customer renewals.
- Building strong product expertise and providing training & ongoing support as required.
- Providing feedback and advocacy on customer pain-points to internal teams.
- Identifying opportunities for new business development through following up on leads and conducting research on target clients.
- New business generation by meeting potential clients to understand needs and providing relevant solutions.
- Managing the sales process to close new business opportunities.
- Building strong relationships with the existing portfolio of clients.
- Meeting and exceeding weekly and monthly activity and revenue targets.
Ideal Candidate :
- You have at least 2 years experience within a Customer Success or Business Development / Account Manager (B2B) role, ideally within the IT Services industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong team player who can manage multiple stakeholders
- You are a self-starter and demonstrate a high level of resilience
- You are highly goal driven and work well in fast paced environments
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