JD:

- Excellent Communication in English and Hindi

- Manage Incoming Calls

- Identify and Assess Customer's Needs to Achieve Satisfaction

- Take An Extra Mile to Engage Customers

- Inbound 90%

- Outbound 10% E-commerce client handling

Company : BPO

Job Location : Bangalore HRBR Layout Sector 1.

Interview dace to face. If selected, 10 days training at office, then Work from Home till pandemic gets over

Interview date: 21st and 22nd Sept

Freshers/ Experienced both can apply

Criteria:

- Excellent communication in English and Hindi.

- Polite and customer service oriented

- Exhibits patience and empathy to resolve customer queries

Working days: 6 days

Female working window: Slot within 7am-9pm (any slots given below) with Rotational week off.

- 7am-4pm

- 8am-5pm

- 9am-6pm

- 10am-7pm

- 11am-8pm

- 12pm-9pm

Male working window : Rotational shift/ Weekoff 24- 7 (any slot)

Rotational weekday off - 6 days working

Salary : Freshers - 15K in hand

Experienced - 22K in hand

- Inbound 90%

- Outbound 10% for E commerce client

- Must have personal Laptop and Wifi (mandatory) - 20 days training in office after that

Temporary WORK FROM HOME (during pandemic). Post pandemic Work From Office (Bangalore)

- Interview will be Face to Face - HR< TL and Operations round

- Education: PUC (Intermediate) or Graduate or Pursuing Graduation

Interview Date: 21st and 22nd Sept

- Interview time: 10 am - 11am

- Joining : Immediate basis

Laptop and wifi madatory - 20 days training in office and after that WFH. Once pandemic over, wfo.

Interview face to face - HR, TL and operations round

Interview Venue will be communicated on mail or call so please share me your resume today by 2pm immediately.

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