Executive/Assistant Manager -Client Services - Yamunanagar,Surendranagar,Silcha,Ujjain,Sagar

Job Description:

- Coordinate with Service Providers to ensure seamless back end processing of all transactions with NIL errors and adherence to TATs.

- Provide end to end back end support to clients to ensure seamless transaction processing and handling of ongoing client service requirements.

- Orient with policies and processes to ensure compliance with Internal & external guidelines

- Proper and accurate processing of all Customer Information forms, MF applications

- Ensure proper tracking, responses and closures of all Customer Complaints within the committed TATs.

- Ensuring best in class service standards to all the mapped customers by synergizing with different functions within the organization and with external 3rd parties.

- Ensuring proper controls and total adherence to all laid down policies and processes.

- Good verbal & written communication especially in external/client communication.

- Provide Administrative assistance from a Branch Operations perspective in line with the Business requirement.

- Work with marketing team as and when required to ensure coordination & execution of client events/marketing campaigns etc

Key Skills:

- Knowledge of MF industry, products & Financial Markets (Equity / Debt / ETFs)

- Knowledge of processes, regulations in term of Mutual Fund investments

- MS Office

- Pleasing personality & excellent communication skills.

Required Experience:

3-8 yrs

Contact Person: Queenclin Mary. L

Salary: INR 300000 - 800000

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