Executive - Academic Counselling/Outbound Sales - Education (1-5 yrs)
Job Description:
- The responsibilities would primarily include the Outbound, Inbound & Online Chat processes
- Outbound process : Upsell & cross-sell various Management, IT & Finance related courses
- Inbound process: Attend to the Sales & Services calls received on the Customer Care numbers
- Online Chat Process: Be available to address any query coming through online Chat mode
- Responsible for converting Telephonic Enquiries into admissions
- Responsible for achieving business targets through effective counseling, as per timelines
- Regularly follow up for lead generations through Tele-calling
- Counselling & Career guidance on the company offerings seminars, workshops, and in-house events
Desired Traits:
- Excellent communication Skills.
Qualifications:
- Graduate/Post Graduate in any discipline.
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