Recruiter at Tabitha Services
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Excutive - Customer Service (1-2 yrs)
Job Description For MAKE MY TRIP
PROCESS- HOTEL and Railways
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Requirements and skills
- Good communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- 12TH Pass/UG/Drop out/Graduate/Fresher are eligible
Age 18+ Max 32
