HR Executive at Excitel Broadband Pvt Ltd
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Excitel Broadband - Team Manager - Zonal Partner Success/Business Development (6-12 yrs)
A Zone PST Manager ensures the Sales/Business Development Strategy for the company is communicated and implemented within a specific Zone for which this role is responsible. Drive achievement of sales and revenue targets and develop a business implementation plan for the zone to ensure that it delivers against its targets.
Key Responsibilities:
Business Planning & Development :
- Identify Areas in Which New Excitel Partners Can Be Onboarded
- Onboard New Excitel Partners
- Act as A Business Manager for Excitel Partner and Assist to Attain Profitability
- Partner Relationship Management
- Resolve Customer Escalations
- Partner Rating Management
- Ensure partners resolve the customer's issues within stipulated time by following Excitel protocols
- Adherence to Excitel Processes & Systems
- Co-Ordinate with Related Teams to Resolve Partner & Customer Related Issues
Partner Staff Training :
- Act as a Problem Solver for Excitel & Excitel Partners
Required Skills:
- Relationship Savvy
- Effective Communication Skills
- Results-Oriented
- Problem Solving
- Understanding of Excitel Processes & Systems
- Business Development
- Good Listener
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