HR at Ever Assist Financial Services Pvt. Ltd.
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Everassist Financial Services - Customer Sales Representative (1-5 yrs)
Looking for Sales representative for calling sales profile (Tele caller) with good communication skills, having experience between 0.6 M to 5 years, having knowledge of loan selling, debt settlement, credit ratings, CIBIL ratings.
Call 9999810445 to directly get your resume screened
Key Responsibilities :
- Responsible for making outbound calls and regular follow up on leads assigned.
- Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
- Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
- Explaining the product features in detail and how to use the packages.
- Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
- Address all the issues / grievances of customers and provide the right customer experience.
- Capture the insights from customer interactions and share it with the internal team.
- Strictly adhere to the process requirements.
Skill and Competencies required :
Functional :
- Business Knowledge Process Knowledge
- Product Knowledge
- Customer Orientation
- Language skills English / Regional language
- Telemarketing / Selling Skills
- Basic computer skills - MS Excel, Word
Behavioral :
- Values - Integrity / Honesty / Respect
- Communication - Oral & Written skills / Listening
- Executive Presence
- Business / Telephone Etiquette
- Influencing Skills
- Empathy
- Self-driven / Initiative
- Ability to manage stress
- Willingness to learn
About us :
The organization is a pioneer with providing debt settlement services to customers with customer friendly solutions. Settling debts with us is a breeze with versatile schemes and committed team to assist you through the entire process. Thousands of customers have recovered their financial independence, choosing us for their most important decisions related to their financial health.
With simple and productive plan we commit to getting customers debt free in the quickest and most effective way.
Ever Assist is offering Fixed salary + great incentive plan, fun and transparent result oriented work environment with great learning and career advancement prospects for all employees.
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