Job Profile (in detail) :

Essential Skills :

- Strong written and oral communication skills.

- Strong prospecting and persuasion skills, ability to gain technical understanding of the products.

- Should have an inherent motivation for Sales & Marketing.

- Should have effective telephone & email etiquettes, an amiable personality and should sound cheerful on the phone.

- Ability to work independently and manage time effectively without constant supervision.

- Ability to work with all levels of professionals within a business including Board Executives, Directors, Business Managers, IT Managers and Solution Architects.

Desired Skills, Certifications :

- Strong customer service attitude and analytical, problem-solving skills

- Accredited inside sales manager (AISM) and Certified inside sales professional (CISP) accreditations will be an advantage

- Proven experience of at least 3 years working as an Inside Sales Executive

- Proficiency in Microsoft Office (Outlook, Excel and Word) and Zoho CRM software as well as in Zoho Campaigns Manager.

Role :

- Inside Sales operations including outbound calls and emails.

Responsibility :

- Research specified accounts and territories to build the leads funnel; make cold calls to find contacts and qualify them.

- Generating and qualifying new prospects for Sales and/or create new opportunities for business growth.

- Making 60 outbound telephone calls for evaluating prospective new customers/attend inbound calls from prospects.

- Setting up 4 weekly online or physical first level meets

- Writing outbound emails on-the-go to prospective new customers.

- Nurturing existing prospects to the point of conversion for the Sales team and hence conversion to a qualified opportunity.

- Building and maintaining strong professional relations with existing customers through regular CRM activities.

- Maintaining a documented pipeline of calls and lead generation activities.