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13/04 Sarah Roy
Recruiter at Endurance International Group

Views:117 Applications:20 Rec. Actions:Recruiter Actions:3

Endurance - Customer Support Role - Web Solutions (0-2 yrs)

Mumbai Job Code: 117495

Roles and Responsibilities :

- You will be at the heart of our Customer Success team

- You take time to understand our customer's goals and challenges, consult on options, and make recommendations to enhance their online/web strategy.

- You will create a positive customer experience by responding to product, pricing, on-boarding, tech support & billing inquiries

- Build relationships and provide support through an informative, educational interaction with customers who have questions or concerns on their products usage & deployment challenges.

- Investigate customer issues, concerns and provide resolutions or escalate, own and resolve as required for a successful relationship with our brands.

- Have thoughtful, powerful, and informative conversations while working with customers to provide them with the right set of solutions for their needs.

Salary: 2.5-3 LPA

Bond: None

Specific Requirements:

Good communication skills, Basic Technical knowledge

For more visit: india.endurance.com/

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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