HR Manager at ElectricPe
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ElectricPe - Team Leader - Telesales (3-5 yrs)
Responsibilities :
- Recruiting and training Telesales Representatives
- Assisting in the development of effective sales strategies
- Implementing and monitoring the performance of sales strategies
- Analyzing the performance of the telesales team members
- Preparing and setting monthly and weekly sales targets
- Building and maintaining long-term customer relations
- Preparing and presenting detailed and accurate sales reports
- Addressing any customer queries and complaints
- Maintaining an updated record of all important customer information in the database
- Assisting in developing sales scripts
- Recording sales calls and meetings details for future reference
- Keeping a track of KPIs
- Taking up any urgent requests or queries in a timely manner
Requirements :
- Bachelor's degree in Marketing, Business Management, or a related field
- At least 5 years of work experience as a Telesales Team Lead, Telesales Representative, Telemarketing Executive, or a similar role in the Sales department
- Familiarity with the latest industry trends and developments
- Excellent communication, presentation, and negotiation skills
- Good time management and organizational skills
- Strong leadership skills
- Ability to multitask and handle stressful situations
- Highly motivated and detail-oriented individual
- Ability to work under pressure
- Proficiency in Microsoft Office
- Ability to work independently and collaboratively
- Ability to offer excellent customer service
Role : Telesales Team Leader
Industry Type : Electric Mobility
Employment Type : Full Time, Permanent
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