Ela - Team Leader - Telesales (4-7 yrs)
About the Company:
Ela Woman is the largest and the fastest growing Fertility and Reproductive healthcare network, having more than 2400 Fertility Centres and doctors listed on the platform across India and South-East Asia. We are a young, passionate team working on a huge opportunity, thus helping several thousands of women to conceive throughout the globe. We have more than 7 pregnancies every hour with 30,750+ successes already. With the patented & most accurate ovulation App on the planet, we plan to be the worldwide leader in the short span of time. We are looking for passionate, dynamic and experienced professionals to join our bandwagon and share our vision. So don't wait & apply now! For more detail please visit our website: https://www.elawoman.com
Roles & Responsibilities
- Handle a team of relationship telecalling executives & team leaders with 4-5 direct reportees and 20-25 staff indirectly reporting
- Resolve partner, customer, team disputes in a pragmatic yet positive manner
- Provide customer support & execute sales for the company services into Women Health Care.
- Excellent communication skills in both Hindi and English
- Awesome at making customer relationships and meeting sales targets
- Day to day dealings and updates with doctors and clinics
- Good at objection handling and solving problems
- Impeccable customer handling skills and good Communication skills
Required Experience, Skills & Qualifications :
Qualification :
Bachelor's (Minimum)
Experience - Min. 2- 3 years of relevant experience
Skills :
- Strong communication skills
- Great Influencing or pitching capability
- Have experience of team hiring, management, engagement
- Have experience of sales, understanding customer requirements and over achieving targets
- Basic Computers including Google search, MS Office - Word, Powerpoint, Excel
- Adept at quick decision making, in a fast-paced environment with rapidly changing priorities
Benefits :
Best in-class benefits including :
- Market leading salary with transparent payouts
- Exciting perks & incentives as appropriate to the role
- Super-class non hierarchical & cool culture
NOTE: Please note that we are 6 days working.
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