About the role :

A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, win their trust, and position of influence by being their consultant

Job responsibilities :

- Manage our esteemed clients throughout the lifecycle starting from pre-launch to renewal by maintaining and ensuring a strong and trusting relationship.

- Ready to work in a dynamic work environment with highly energetic and passionate colleagues with aggressive goals and targets.

- Be the bridge and the only source of the information exchange between the client and the organization.

- Own complete responsibility of the business by ensuring to Maintain client satisfaction through governance meetings regularly.

- Grow business by influencing the clients in upgrading their product/features/offerings. Ensure client retention year on year.

- Coordinate seamlessly with internal stakeholders for ensuring successful execution and meeting client's expectations.

- Generating reports and sharing executive summaries internally and externally based on business demand.

A successful candidate for this role requires :

- Passion for building long-lasting, and trusting relationship wth client

- Should have the ability to forecast client's needs to provide solutions and win additional business

- Ensure client satisfaction and retention.

About us :

- Join the fastest growing health benefits platform in India. ekincare is a Series A funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia's multi-billion-dollar corporate health benefits market. Trusted by Fortune 500 companies, ekincare's patent-pending preventive, predictive and personalized platform, helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees- engagement.

- Recognized for our innovations by NASSCOM (10 most innovative start-ups), Aegis Graham Bell Awards (Most innovative enterprise app) and named as the best "Healthy Workplace Brand" in the IHW Summit.

- We are proud of Creating a state of the art digitization AI, that unlocks a whole new world of healthcare data, that forms the core of our recommendation engine (click to know how)

For more details about us please visit www.ekincare.com

- What we offer in return is the opportunity to join a talented team of bright people and to also enjoy :

- 5-day work week, leave policy covering various work time off benefits including maternity and paternity leave benefits.

- Premium Group medical Insurance for the employee and 3 dependents, personal accident insurance coverage, life insurance coverage.

- Access to ekincare app with all the free access to the features like Annual Health checkup, Covid screening and test, online doctor consultation, Gym access and many more.

- ekincare is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity status.

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