Ekincare - Consultant - Inside Sales (1-9 yrs)
About the Role:
The incumbent to be a self-driven inside sales team member who shall introduce the company and its product offerings to potential leads and get them interested to be our customer. The inside sales representative shall be responsible for developing new leads, communicating with clients, understanding their needs and conveying them the right benefits which shall get them interested to know more about ekincare product offerings with only one intent that is to be ekincare customer.
Responsibilities:
- Consistently exceeding and meeting sales quota every month
- Planning before communicating with leads i.e., carrying out adequate research about a lead in order to personalize communication to develop strong rapport
- Effectively managing time and planning the day and the week in order to ensure that the targets are overachieved
- Maintain and expand database of prospects through regular secondary research
- Effectively communicating with leads, making outbound calls to potential leads
- Always on top of following up with leads basis last interaction or sales process and ensuring that there is never a miss for a follow-up
- Understanding customer needs and identifying sales opportunities
- Answering potential customers questions and sharing relevant information over call / e-mail to ensure that the interest is increased with every interaction
- Staying on top of product information and conveying the same confidently to the customers
- Qualifying leads and updating the CRM basis every client interaction
- Route qualified leads to the direct sales team for further client interaction and sales closure
- To ensure the Sales CRM is always updated with appropriate and relevant details
- To submit weekly and monthly sales reports to the manager in lines to the actual performance
Key success metrics for this role
1. No of Outbound Connected Calls
2. No of Meetings Scheduled
3. Less than 5% scheduled meetings resulting in a No-Show
MUST Skills:
- Minimum of 2 years of Experience in Inside Sales
- Previous experience in outbound calling in inside sales team with a track record to overachieve sales quota
- Proficiency in Microsoft office, sales navigator and using google and social media effectively for secondary research
- Excellent communication skills both verbal and written
- Good organizational skills and ability to multi task
- Excellent phone and cold calling skills
- Strong listening skills
- Ability to learn and adapt to dynamic sales environment
- Candidates with prior HubSpot experience shall be preferred
Ideal Candidate:
- Self-driven, motivated and hungry for prospecting and generating B2B leads
- Has been a top performer in the current and previous customer facing sales roles
- Good in developing strong rapport with clients over calls and e-mails
- Hunter mentality
- One who conveys the client the benefits and not features during sales process
- Laser sharp cold calling and e-mailing skills
Do not apply:
- If you cannot challenge yourself and the status-quo everyday
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