Senior HR at Eigenschaft Marketing Services Pvt Ltd
Views:123 Applications:82 Rec. Actions:Recruiter Actions:1
Eigenschaft Marketing Services - Process Leader/Team Leader - Sales (3-12 yrs)
JOB DESCRIPTION /JOB RESPONSIBILITIES :
- Managing the productivity and performance for self and team members on daily, weekly and monthly basis and reporting the same to relevant stake holders.
- Ensuring client deliverables are met on weekly, monthly and quarterly basis and quality of the deliverables is as per expectation.
- Connecting through calls with prospective customers / existing customers to map their requirements regarding IT & IT enabled products and services of our clients.
- Inducting and training team members for the process, regular updates and training to be provided (not limited to product training but taking the mock calls, excel sheet maintenance, call disposition management, etc.)
- Sharing MIS reports with Operations Manager, HR team, keeping the reporting manager on updated on team's productivity and interaction with clients.
- Preparing training documents not limited to product notes but also FAQ's, call script, etc. and databases, ensuring database is always updated and relevant to the process.
- Client interaction in terms of submission of leads, updates on leads submitted, sharing regular MIS reports as specified, etc.
- Verification of leads identified by the team members and maintaining the health quality of the leads submitted to the client
- Complete lead management cycle of the process
- Work on B2B campaigns in the IT & ITES sector
Location :
Eigenschaft is situated at a distance Andheri (East) around 10 to 15 mins of walking distance from Andheri East station and Metro Station.
Perks:
- 2 Saturday's and All Sunday's off
- Day shift Job
- PF, Gratuity, Bonus
You can apply with CV or you can call from Mon - Fri from 10am - 5pm at the below mentioned numbers.
Riya
Contact no. : 91 22 2836 7045 / 42 9820114666
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
