EduStoke - Manager - Customer Success (3-10 yrs)
Job Description :
Responsibility :
1. Speaking with the existing clients/customers to address their concerns
2. Ensure all associations with the customers are done in a timely and organised manner
3. Extract all necessary data and input from the client as per the service requirement of the company
4. Cross Sell & Upsell newer products
Requirements :
1. Previous experience in data & customer handling.
2. Proficiency in computers, CRM & customer connect tools
3. Excellent communication skills, both verbal and written.
4. Must possess the ability to multitask.
5. Excellent phone conversation skills.
6. Exceptional customer service skills.
7. Minimum 3 years of experience in handling Customer Support for a B2B organization
- The profile involves working from the office.
- The job locations are Bangalore and Gurgaon
- The candidate should have a functional laptop along with the mobile phone to be used for official work. The SIM card shall be issued by the company.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
