Head - Human Resources at Eduncle India Pvt. Ltd.
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Eduncle - Manager - Sales (5-7 yrs)
- Manage a successful sales support team and ensure that the team consistently meets or exceeds daily sales performance metrics.
- Analyze performance metrics data and leverage it to effectively coach and develop the Sales Support team.
- Responsible for the development and implementation of new processes and procedures for effective and efficient team operations.
- Identify opportunities and weaknesses within territories and make proposals to create value and increase operational efficiency.
- Work effectively with internal support departments (Marketing, Professional Services, and Product Development) to develop effective sales strategies that promote sales to new and existing customers.
- Continuously research and remain knowledgeable of industry trends and competition.
- Monitor team performance and report on metrics.
- Motivate team members.
- Discover training needs and provide coaching.
- Listen to team members- feedback and resolve any issues or conflicts.
- Recognize high performance and reward accomplishments.
- Encourage creativity and risk-taking.
- Suggest and organize team building activities.
- Recruit, select, train, assign, schedule, coach, counsel and discipline employees.
- Communicate job expectations; planning, monitoring, appraising and reviewing job contributions.
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