Education Course Counselor (1-15 yrs)
Responsibilities:
- Engage with prospective students, providing them with objective information about our courses and addressing their queries over phone calls or in-person meetings.
- Conduct Course Counseling Sessions, including school tours, to provide detailed information about the school and courses we offer.
- Ensure that all questions and concerns of prospects are addressed, and when necessary, facilitate communication with domain experts from K11.
- Maintain regular follow-up communication with prospects, focusing on resolving queries, providing solutions, and offering relevant information.
- Collaborate with the Sales Team, actively participating in periodic meetings to discuss strategies, share insights, and contribute to the team's success.
- Continuously update your knowledge about our products and services, staying informed about the latest developments and improvements.
- Prepare and submit daily reports and End of the Day Reports to evaluate individual and team performance.
- Embrace feedback and participate in audit sessions conducted by the response quality assurance department to improve skills and performance.
- Attend training sessions and refresher programs to enhance your understanding of our courses and stay updated with industry trends
Email resume
