HR Generalist at Toggle Technology
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Education Counselor - Telecalling - Education (0-1 yrs)
Role & Responsibilities :
- Providing counselling face to face, over the telephone, or online
- Working with individuals, families or groups
- Keeping confidential records
- Building a relationship of trust and respect with clients
- Listening to clients' concerns, empathizing with them, and helping them to see things more clearly or in a different way
Requirement & Skills :
- Excellent communication skill (especially listening skills) is highly required for an education counselor to have to be good on the job
- Patience should be a virtue worn at all times by individuals who work as education counselors
- Ability to discern body language of students is also important
- Ability to be proactive and not reactive at all times is of great importance
- Interpersonal (mediation) skills is needed for education counselor to be able to solve problems that may arise between parents and teachers, or even between teachers and students as the case may be
- He/she must be easily approachable by teachers, students, and parents. That is to say that the counselor should be friendly and accommodating
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