Education Counselor (1-2 yrs)
- To convert leads into successful inceptions and guiding students to make the right career choice by providing all walk-in students with the correct information about our training programs and following up with leads
- Responsible for meeting with and converting walk-ins and leads to registered students
- Understand and articulately present information on training courses and maintain relationship with students and their partners
- Follow-up with students for training and interviews attendance
- Collect student fees, issue cash receipts and hand over cash to the Center Manager
- Handle student walk-in inquiries and provide course information to students
- Handle and follow-up with all leads assigned and counsel them to visit the center
- Regularly coordination with the Trainer on high level course content and common student questions in order to be more independent in the enrollment process
- Guide students through the admission and enrollment process
- Conduct initial student assessments (ELAT) and share test results with the Center Manager
- Maintain relationship with student's parents to ensure placement and successful course completion
- Collect the fees from the students, issue online cash receipts and hand over the cash to the Center Managers on a daily basis
- Follow-up with students & parents on student absenteeism and interview attendance
- Update records in internal software [ELITE] and ensure the information accuracy
- Update the MIS on receiving the training material at the Center
- Work with MIS and maintain all activities and stock everyday
- Receive registration money against each registered student from the SO
- Generate receipt against each registered student and email it to the SO
- Enter daily all walk-in students, follow up calls as assigned, registrations and collected fees to Center Manager on the -MIS system
- Hand over collected fees to Center Manager daily
- Report daily all walk-in students, follow up calls as assigned, registrations and collected fees to Center Manager
- Building trusted relationship with students by providing them with accurate information about the training programs
- Collaborating with the Placements Team to be updated about placement opportunities
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