Business Support Manager at Snaphunt Pte. Ltd.
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Education Counselor (0-2 yrs)
- Leadership Role
- A role that offers a breadth of learning opportunities
- Join a market leader within Ed Tech
Our client is an esteemed Affiliate Enquiry Partner with a notable presence across multiple universities and educational institutions. Their focus lies in establishing connections between students and diverse educational programs to facilitate their pursuit of knowledge and career advancement.
The Job
You will be responsible for :
- Developing and managing a portfolio of Key Accounts.
- Achieving monthly sales targets by identifying and developing new customers.
- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.
- Coordinating pre-sales and post-sales follow up.
- Achieving and exceeding weekly and monthly KPIs.
- Building strong and collaborative relationships with other internal stakeholders.
- Monitoring market trends and providing regular competitor feedback.
- Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.
- Handling incoming queries and building good client relationships.
- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.
- Handing over qualified leads to the sales teams with the objective of closing the sale.
- Maintaining and updating the lead generation database.
- Achieving weekly/monthly targets as set out by the business.
Ideal Candidate
- You have at least 1 year experience within a B2C Sales or Inside Sales / Sales Development Representative role, ideally within the Ed Tech industry.
- You have a proven track record of meeting/exceeding your targets.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are a strong team player who can manage multiple stakeholders
- You are adaptable and thrive in changing environments
