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19/09 Ritika
HR at Ecom Express

Views:751 Applications:234 Rec. Actions:Recruiter Actions:25

Ecom Express - Lead Generation/Inside Sales Role (3-12 yrs)

Gurgaon/Gurugram Job Code: 129821

We at ECom Express are looking for Inside Sales.

Required:

- Working on lead generation and segment combing.

- Handling Long tail Customer of Organisation.

- Primary focus on Revenue Growth from the handled portfolio.

- Retaining and growing the existing base of business as per the targets set by the organization for the month/ quarter/ year.

- Identifying new business opportunities, Up Selling / Cross Selling through telecommunication

- Initiates & leads the design and development of tailored solutions that supports unique customer requirements.

- Driving Performance and Service Levels.

- Builds & maintains an appropriate network of key contacts within each Customer's business who can facilitate decision making & actions needed to achieve the required results.

- Full engagement in monthly and weekly reviews.

- Handling customer escalations - preparing RCA and providing the solution.

- Pushing for usage and adaptation of technological tools in management of the accounts

- Engagement in Reconciliation / Payments for Pre - Paid Wallet Customer ( Monitoring recharges, top-up, limit etc.)

- Act as a key point of contact for all the customers in the cluster.

If interested call us on 8287124798

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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