eClinicalWorks - Client Servicing Role - Technical Support (0-5 yrs)
Below mentioned is the Job Details-
Department : Technical Support- Client Servicing
Working Hours : 24/7 (Primarily Night Shift)
Excellent Spoken and written English
Website: www.eclinicalworks.com
Key Responsibilities :
- Meet the defined SLA for all the concerns or queries raised by our clients
- Expected to know our product line and assist clients in their day to day operations
- Maintain the desired communication standards (Verbal/Written) set by the organization
- Identify gaps in client's workflow and provide necessary suggestions
- Handle cases, schedules, escalations effectively
- Maintain quality documentation standards
- Maintains appropriate reports for their clients and day to day activities
- Should report to work on scheduled days and avoid unplanned absenteeism-s
- Follows and promotes company's culture and policies
- Strive to achieve the company's vision and values at all possible times
Education :
Any Graduate
Interested candidate is can apply with your resume or Walk-in for an interview at the below mentioned venue-
eclinicalWorks
Boomerang B wing, 7th Floor,
Chandivali Farm Road,
Near Chandivali Studio,
Andheri (east). Mum- 72.
Contact- Natasha
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