Talent Acquisition Lead at Ebixcash Global Sevices
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EbixCash - Executive - Customer Service (1-4 yrs)
This is a full-time role for a Customer Service Executive based in Mumbai. The Customer Service Executive will be responsible for providing exceptional customer support and ensuring customer satisfaction. The day-to-day tasks may include handling customer inquiries, resolving customer complaints, processing orders, and maintaining customer records. Please note that this role requires on-site presence in Mumbai.
Qualifications :
- Interpersonal Skills, Customer Support, and Customer Service Management
- Experience in handling customer inquiries and resolving customer complaints
- Ability to provide exceptional customer support and ensure customer satisfaction
- Excellent communication and problem-solving skills
- Ability to work well in a team and independently
- Attention to detail and strong organizational skills
- Proficiency in MS Office and customer service software
- Prior experience in a similar role is preferable
