HR at Dstreet Games
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Dstreet Games - Executive - Customer Support (0-3 yrs)
About Us :
-Dstreet Games is India's biggest stock market gaming platform!
- Dstreet gamifies stock market education through Portfolios & Dshots, 2 major game formats. At Dstreet Games, we are committed to helping new investors learn more about the financial markets without taking any significant risk.
Wanna be part of the grand story unfolding in the stock market ecosystem?
- At Dstreet Games, we strongly believe in people and magic that happens when great minds come together to work towards greater good. Your opinion and ideas are as important as any of our other colleagues.
- As a team, we're committed to executing flawless solutions, fast. If you are passionate about making a difference and willing to work together efficiently to get things done, you will fit right in.
Key responsibilities:
- Answering enquiries from customers and potential customers
- Solving customer problems by liaising with the right internal teams
- Designing and implementing the support process for scale
- Measuring and reporting the effectiveness of the support process
- Contribute to growing the support team
- Creating documentation to help customers understand the product better
Basic qualifications:
- Familiarity with standard CRM tools and frameworks
- Excellent written and oral communication skills in English and Hindi (the more languages, the merrier)
- Good listening and problem solving skills
- Ability to take and handle stress and pressure
- Good interpersonal skills
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
