Job Description

Job Tile: Sales Manager

Job Sector: Architecture, Design and Fashion Education

Previous Experience: Candidates with previous experience in student counselling at IAS / CET / NEET / Software / Hardware / IELTS training institutes would be preferred

Basic Requirement: Candidate is required to work on Saturday & Sunday and will get 1 weekday off

Locations: Indiranagar, Jayanagar, Malleshwaram

A Lead Management to Enrollment : 

1 Monitoring of all leads coming in from all sources - Just Dial, Urban Pro, Facebook, Google etc.

2 Methodical follow up of all leads within a few hours of enquiry - on CRM

3 Report creation for calls made, responses and follow up measures

4 Attending to enquiries of students & parents

5 Answering phone enquiries and other follow up enquiries

6 Counselling students and parents and converting enquiries / Walk in's to enrollments

7 Ensuring appropriate courses being suggested along with up selling courses and relevant materials

8 Enrollment procedures as per DQ Labs requirements including Photograph, payments etc.

9 Onboarding procedure - Issuing receipts for enrolled students, ensuring books are given, online activation, Whatsapp group etc.

10 Ensuring the fees received in cash / cheque / EDC etc. is deposited on within 24 hours into the relevant bank accounts

11 Ensuring all enrollment details are updated at the end of the day

B Communication and Analysis :

1 Single point of contact for students and parents - Coordination & communication by email, SMS, Whatsapp, phone calls etc.

2 Analysis of enrollments, expectations from parents / students, feedback

3 Understanding what is lacking and suggesting improvement techniques before issues escalate

4 Competitor Analysis - Formal & Informal

C Follow up : 

1 Follow up with students progress and ensuring that they have completed the course as per enrollment

2 Follow up with payments and ensure payments are completed on time from students

3 Maintaining a good relationship with students

4 Interacting with students and getting informal feedback from them

5 Ensuring that parents are kept informed of students progress

D Operational Responsibilities :

1 Ensuring discipline with students

2 Ensuring the overall upkeep of the premises

3 Ensuring that classes happen as per schedule

4 Ensuring that Rent, Bills etc are paid

5 Office requiremens to be ensured (Stationery materials, housekeeping materials etc.)

Skills Required :

- Strong Communication (English and at least one other language)

- Proficiency in MS Office, Google Drive (Docs, Spreadsheet etc.)

- Good Online Research skills

- Process oriented and meticulous in accounting

- Enthusiastic and self motivated to handle things independently

Proactive :

Strong sales skills

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.