Doxa is a one stop haven for startups or freelancers looking for an office space that can fulfil their needs. Doxa's co-working and office spaces are dynamic and changing to ensure that our clients are given the space to grow to their fullest potential and love what they do.

- We primarily offer fully equipped Plug and play Serviced offices across the board in terms of size with specific focus to small and medium enterprises. Our alternate offerings encompass/include Co-working spaces, Lounge utility, Virtual Offices and Conference rooms with state of the art Audio - Visual Capabilities. Any and all offerings have an access to a laundry list of amenities that ensure smooth transition and a result oriented work space.

- The people behind Doxa have first-hand experience with the multiple/multitude of challenges start-ups face when it comes to finding a constructive work space whilst ensuring that only optimal resources are consumed. Our foray into the sector and continued success has only strengthened our founding belief that this is a lucrative venture that has come of age and holds possibilities even at fair prices that is all-inclusive.

- Doxa is a service oriented company and we make sure we put our clients first. All our employees work with the same motto of service and dedication to ensure there is complete satisfaction with our services.

We are looking for a dynamic and enthusiastic community manager who can lead operations on the floor smoothly.

Job Summary :

What we are looking for:

Along with the operations aspect, we are looking for someone who is a pusher and a doer. You will be required to lead your team to success and reach greater heights

- Community Managers are essential in handling the overall experience of our clients, handle operations and work on stellar sales performance at our Doxa centres.

- As a community manager your specialty will mainly be sales and customer satisfaction.

- You will be working alongside our community associate and senior associate in managing the functioning of the centre to ensure there is no table unturned.

- In this role along with sales your primary role will be operations. You will work on meeting deadlines and reaching targets to ensure there is a smooth flow in the business.

- You will be mentored directly by the exec team which will give you a one of a kind experience.

Responsibilities and Duties :

1. Center Head of Operations :

- Enforce a level of uncompromising cleanliness, including management of the team in making sure all services are functioning smoothly.

- Ensure all functions allotted are going in a timely manner.

- Follow up with the senior community associate and do floor-walks to ensure that all systems are in play and the office is kept in great standards

- Address any concerns brought up by clients to ensure satisfaction

- Oversee the daily ordering and receipt of product from vendors

- Organize the move-in and move-out schedules to minimize member issues

- Conduct periodic review and revision of base building documents

- Support the community associates in making strategic decisions regarding the operational and financial performance and process optimization of the location

- Train Community Associates and other Community Leads at your location to conduct walkthroughs and prepare reports for those occasions when you are not able to do so

- Make sure we reign in the profits!

- Head the touring of new members when required

- Head the research of prospective members in the tour pipeline and support follow-up and closing requirements when required

- Take risks and the responsibility to your hands in bringing in potential members by identifying them from different resources

- Support the referral of prospective or existing members to other locations when required

- Make sure we remain absolutely customer friendly

- Maintain a good rapport with clients and ensure that their needs are met and they remain satisfied. Ensure you communicate the limitations and your role very clearly to them.

- Handle Doxa's engagement programs to support well being in the workplace.

- Support the planning and supervision of professional and personal development events based on members' needs and requests

- Ensure a all clients are greeted well and are given a happy environment each day.

- Ensure that communications regarding renovations or any operational limitation is handled well if there is such a problem any day.

Required Experience, Skills and Qualifications :

- Bachelor's Degree or equivalent

- Fluent local language and understanding of local culture required

- Financial literacy and business operations

- Excellent interpersonal skills

- Strong verbal and written communication skills

- Make sure deadlines can meet by multi tasking

- Be passionate and have a keen ability to understand what the clients do and need

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