HR Manager at Dr.Nisitas Cosmetic Clinic Pvt Ltd
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DNCC - Center Manager - Sales (2-5 yrs)
- To ensure that the clinic meets/exceeds the sales targets provided to it.
- To take the responsibility of complete operations in the clinic such as clinic infrastructure, machines, stocks, tools, petty cash and the operational standards.
- To Maintained Fixed Assets registers and take care of the fixed assets in the clinic.
- Train, Guide, retained and motivate the clinic teams to perform better.
- To be responsible to send HR related things to HR department like Attendance, New joinee, left etc.
- To be responsible for Ensuring Standardization of Clinics as per SOP.
- To be responsible for Product Explanation/Consultations/Counseling & Closing.
- To be responsible for Service Sale, Products Sale, Medicines Sale, Up Selling & Cross Selling.
- To be responsible for retention and daily appreciation of staff.
- Evaluate employee performance and develop individual development plans.
- Quarterly KRA of existing staff and monthly KRA of new staff.
- To be responsible for assisting training staffs.
- To be responsible for implementing at clinic any new policy/SOP.
- To be responsible to take reference, Review & Feedback from patient.
- To be responsible for Handling Customer Complaints & Queries.
- Reporting to Management/ASM/RSM/NATIONAL HEAD about Performance of clinic/MIS/ Reports.
- To be responsible for ensuring grooming standards as per the company are met.
- Should take up Hair Treatments as and when required/instructed in case of exigency and emergency requirement.
- Handle front desk Receiving Calls and give apt. Make sure all patients goes with next apt.
- To maintained stock and Clinic cash & Petty Cash.
- Do billing in ERP as and when required.
- To make sure clinic have buffer stock at any given point of time and coordinate with back office for the same.
