HR Generalist at DNB Management Applications
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DNB Management Applications - Executive - Client Support (0-2 yrs)
Roles and Responsibilities :
- Resolving customer complaints brought to your attention.
- Possesses excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for the team.
- Data mining during your free time when there are no calls.
- Making outbound calls to customers to collect feedback and to get them on our social media platforms.
- Report to the Team Leader in a timely manner.
- Build healthy and positive relationships with customers so that they can refer more customers to our software.
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