- Product profitability - Income growth, Margin protection and quality maintenance

- Business Growth : To increase business Volume, MS% & Disbursement Value at each designated dealerships in the division.

- Seamless management of Smart branch and carrying out supervisory responsibilities in accordance with the Business policies.

- Synergy : To enhance synergy between the dealer and the Mahindra Finance Auto Sector.

- Portfolio Management : To ensure the quality of the portfolio managed

- Productivity measurement : To ensure every employee achieves minimum productivity every month.

- Divisional policy : To ensure the implementation of the divisional policy for smooth operations.

- Policy and Process Implementation

- To ensure the month on month Volume, Market share and disbursement value growth.

- Monthly dealer wise, product wise Tgt. vs achievement analysis.

- Supervising complete Smart branch & non-smart branch operations.

- To ensure smooth operation at Smart branches

- Strengthening and building relationship with dealer sales team.

- Maintaining existing levels of market share in traditional products and increasing market share other/new products.

- TA management for the dealers by increasing retail conversion and to ensure no TA ageing.

- Dealer Stock verification against MMFSL TA outstanding

- To design & implement the Divisional policy for better uniformity and clarity for smooth operations.

- Portfolio control through daily review. CD to CD collection to maintain at 95% min. To ensure Nil NPA in 1st 11 months business.

- Improvement of service standard and TAT

- Enquiry Management &Loss sale analysis.

- To train employees on present available finance schemes and to suggest any new schemes as per the geography, product, customer profile and competition.

- Ensure Employee productivity and motivation

- Communicate continuously with the employees about the various new initiatives, processes and schemes.

- Market information and Competitive movement

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