CORE WORK ACTIVITIES

- Supporting Developing and Executing Sales Strategies

- Directs the property's Travel Industry Sales function verifying that client expectations and production goals are met.

- Works with sales leader to promote understanding of sales strategy and effective implementation of this strategy for the segment.

- Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the Director of Sales (DOS).

- Assists with the development and implementation of promotions, both internal and external.

- Actively participate where necessary on all special projects/events such as Site Inspections, Familiarization (FAM) trips.

- Plans and participates in Sales trips and industry related meetings.

- Participates in departmental sales meetings, relevant operational meetings and pre-cons.

Maximizing Revenue :

- Provides positive and aggressive leadership to promote maximum revenue potential (e.g., sets example with personal booking goals).

- Recommends booking goals for sales team members.

- Directs the solicitation and business negotiation efforts to maximize room revenue and achieve sales goals.

- Monitors all day to day activities of direct reports.

- Approves space release for catering to maximize revenue (e.g., Director of Sales (DOS), Group) in the absence of a Business Evaluation Manager.

- Participates in sales calls with members of sales team to acquire new business and/or close on business.

- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

- Manages the orchestration of the International Travel program as it relates to business development and property package creation.

- Partners with the marketing department to plan and direct a comprehensive marketing program to promote the property as a viable destination for travel industry market segments.

- Selectively sells Travel Industry business in the interest of maximizing guest rooms and food and beverage revenue.

- Develops and implements sales and marketing programs and strategies for the Travel Industry Sales market.

Analyzing and Reporting on Sales and Financial Data

- Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals.

- Assists Revenue Management with completing financial projections.

- Reviews sales and catering guest satisfaction results to identify areas of improvement.

- Develops and executes the annual Sales plan for the assigned market for all direct reports.

- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

- Develops and manages relationships with key stakeholders, both internal and external.

- Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Global Sales Organization (GSO) Managers and customers.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.