Director - Sales & Customer Success - ITeS (12-20 yrs)
- Need People from Outsourcing/ Ites Industry Only,Others Need Not Apply, It Will Not Be Considered
Position : Director Sales & Customer Success
Profile Summary :
- Looking for A Director Sales & Customer Success
- the Position Is Based in India & Australia and Reports Into the Senior Vice President Sales & Customer Success. the Position Is Responsible for Hunting & Driving New Business Acquisition in Order to Achieve Business Goals for The Chosen Vertical
Primary Job Responsibility :
- Primarily Drives New Customer Acquisition Through Existing Knowledge, Experience, and Industry Network
- Drives Large Multi-Year Deals
- Drives the Entire Sales Process; Leads and Assigns Team Responsibilities for Opportunity Qualification and Development, Solution Architecting, Rfp/rfi Proposal Development and Customer Reviews, Negotiations and Deal Closure.
- Setting out The Gtm and Executing It with Support of Company Resources Including but Not Limited to Marketing Campaigns, Demand Gen, Working with Industry Experts, Sourcing Advisors, Create and Own Account Acquisition Plans and Manage the Sales Process
- Responsible for Overall Customer Satisfaction for Sold Projects
- Accomplish the Organization's Goals and Objectives for The Chosen Vertical
Education and Essential Experience :
- 12-20 Years of Experience in Bpo/Cx Sales (new Business Development) at A Leadership Level
- Sales Experience with A Proven Track Record in Bpo And/or Ites Sales
- Should Have Deep Knowledge, Experience and Understanding of The E-Commerce / Online Retail / Internet Companies/fast Growth Tech / High Tech Segment
Key Enablers :
- Ability to Motivate and Inspire Teams
- Innovative and Able to Foresee Market Conditions
- Excellent People Manager, Open to Direction and A Collaborative Work Style and Commitment to Get the Job Done
- Persuasive with Details and Facts
- Confident, Flexible with The Ability to Work in A Fast Paced and Changing Environment
- Show Integrity in All Aspects of The Position by Doing the Right Thing, Taking Responsibility and Delivering on The Promise.
- Extrovert with A Blend of Sales Mind Set
- It Is Our Policy to Provide Equal Employment Opportunities to All Individuals Based on Job-Related Qualifications and Ability to Perform a Job, without Regard to Age, Gender, Gender Identity, Sexual Orientation, Race, Colour, Religion, Creed, National Origin, Disability, Genetic Information, Veteran Status, Citizenship or Marital Status, and To Maintain a Non-Discriminatory Environment Free from Intimidation, Harassment or Bias Based upon These Grounds.
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