- Need People From BPO/Outsourcing /Ites Industry Only

- Must Be Doing Travel Or Airline Related Account Management

- Others Please Do Not Apply, There Is No Scope

Position : Account Management

Location : India

Profile Summary :

- Looking for an Account Management. The position is based in India and reports into the Vice President. The successful candidate will be responsible to develop account level strategy for customer/s. Overall leadership of the account in order to nurture the account from delivering the business objectives and providing an overall strategic direction

Primary Job Responsibility :

- Build and Maintain Global Alliances and partnership with Industry Relationships

- Provide strategic support to the shareholders on Business Plan Review/implementation

- Accomplish the organization's goals and objectives

- Manage client expectations, participate in steering committee review meetings

- Meet or exceed sales revenue/profitability and customer satisfaction goals in Americas region

- Should have deep knowledge and understanding of the Travel technology market, Competition & Market trends in BPO industry

- Develops and Establishes Short & long-term Strategies for account with respect to annual budgets and activity plan consistent with the agreed strategies

- Build and Maintain Customer Alliances and partnership to drive for results

- Provide strategic support to the shareholders on Business Plan Review/ implementation with quarterly and yearly reviews with customer and internal shareholders

- Accomplish the account goals and objectives

Education and Essential Experience :

- 12-18 years of experience in BPO/CX Account Management at a leadership level

- Sales experience with a proven track record in BPO and/or ITES Sales

- Should have deep knowledge, Experience and understanding of the Travel / TTH / Airline Industry

Key Enablers :

- Ability to motivate and inspire teams

- Innovative and able to foresee market conditions

- Excellent people manager, open to direction and a collaborative work style and commitment to get the job done

- Persuasive with details and facts

- Confident, flexible with the ability to work in a fast paced and changing environment

- Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.

- Extrovert with a blend of sales mind set

- It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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