- We are seeking a highly motivated and experienced Client Servicing professional to join our social media team.

- The ideal candidate will have excellent communication and interpersonal skills, be well-versed in social media platforms and strategies, and have a track record of successfully managing client relationships.

Responsibilities :

- Act as the primary point of contact for assigned clients, ensuring timely and effective communication

- Develop and maintain strong relationships with clients, serving as a trusted advisor and advocate

- Collaborate with cross-functional teams, including content, creative, and analytics, to ensure the successful execution of social media campaigns

- Develop and execute social media strategies that align with client objectives and goals

- Monitor and analyze social media performance metrics, providing regular reports and insights to clients

- Stay up-to-date with social media trends, best practices, and algorithm changes

- Proactively identify opportunities to improve social media performance and enhance the client experience

Qualifications:

- Bachelor's degree in Marketing, Communications, or a related field

- 3+ years of experience in social media marketing, with a focus on client servicing

- Demonstrated experience managing client relationships and exceeding expectations

- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams

- Strong analytical skills, with the ability to interpret data and provide actionable insights

- Proficient in social media platforms, including but not limited to Facebook, Twitter, Instagram, LinkedIn, -and YouTube

- Knowledge of social media management tools, such as Hootsuite, Sprout Social, and Buffer

- Ability to work in a fast-paced environment and manage multiple projects simultaneously

- Passion for social media and staying up-to-date with the latest trends and best practices

Job Type : Full-time

Benefits :

- Health insurance

- Leave encashment

- Paid time off

Schedule : Day shift

Experience :

Social media marketing: 2 years (Required)

Client Servicing - Social Media: 2 years (Required)

Work Location: In person

Job Type: Full-time

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